There is no single "UAE Prometric exam" for every healthcare professional. Dubai Health Authority (DHA) uses Prometric for its outsourced computer-based assessments. MOHAP also uses Prometric for examinations required in its evaluation process. Department of Health - Abu Dhabi (DoH) computer-based exams use Pearson VUE.
The provider matters because booking, identification, arrival, rescheduling, breaks and result delivery are not identical. Follow the instructions on the authority record and appointment confirmation, even if a different provider's general guidance says something else.
Every figure in this guide is checked against the official regulator and test-provider sources linked below — last verified 8 August 2026.
First identify the correct exam route
Before booking, confirm all four:
- the authority regulating the intended facility;
- the exact professional title selected in the authority portal;
- whether the authority requires an assessment for that title and case;
- the provider and authorisation shown in the official booking route.
Do not use an old HAAD link for a new DoH application, choose DHA because a job is merely advertised as "Dubai", or book from a search result before an authority has created the relevant eligibility or assessment record.
Booking a DHA Prometric assessment
The current DHA professional-assessment manual gives this sequence:
- Create the Sheryan account and complete the applicable DHA application step.
- Check that the name in Sheryan matches the passport.
- Receive the DHA Eligibility ID used for Prometric scheduling.
- Schedule through the DHA page on Prometric, select an available centre and appointment, and pay the displayed fee.
- Save the appointment confirmation and re-check its identification and centre instructions.
DHA allows PSV and CBT to be completed simultaneously, but the Get Registered application cannot be processed until the required PSV is complete and the CBT is passed.
DHA's manual says a Prometric appointment can be rescheduled or cancelled through Prometric and should be changed at least five calendar days before the exam date. A centre-specific charge may apply. Prometric's DHA page also states that DHA and Prometric maintain a strict no-refund policy for personal hardship, illness or name discrepancies. Read the live terms before confirming payment.
Booking a MOHAP Prometric assessment
MOHAP's current route begins in its Evaluation System:
- Review the Unified PQR for the intended title.
- Submit the evaluation application and required documents.
- Complete DataFlow verification and any additional review requested by MOHAP.
- If an assessment is required, follow the Prometric booking route generated through the MOHAP process.
- Use the title, candidate details and instructions shown in the MOHAP and Prometric records.
Do not assume that every MOHAP applicant sits an exam. MOHAP determines the requirement after reviewing the application and any applicable PQR exemption evidence.
MOHAP publishes profession-category evaluation and exam fees on its service page and fee sheet. The amount displayed for the selected transaction is the current amount to rely on; do not combine an old exam fee with current evaluation, DataFlow or licensing charges.
Booking a DoH Pearson VUE assessment
The current DoH Licensing Procedural Manual describes the computer-based route through TAMM and Pearson VUE:
- Create the DoH professional profile through TAMM using UAE PASS.
- Complete the required licensing and PSV steps for the selected title.
- Pay the applicable DoH exam-booking charge in the official workflow.
- Receive Pearson VUE account access and the authorisation information.
- Sign in to Pearson VUE, select an available test centre and date, pay the displayed scheduling charge, and save the confirmation.
The manual states that CBT duration varies from 60 to 180 minutes depending on the requested title, with question count also varying. Use the title-specific authorisation and current candidate information, not a number copied from another profession.
Provider-specific identification rules
DHA at Prometric
DHA's manual requires a valid passport that matches the details used to schedule. It instructs candidates to arrive 30 minutes before the appointment. Prometric's general FAQ says the scheduled name must exactly match the identification and that acceptable identification is determined by the exam sponsor.
Before travel, verify the appointment confirmation for:
- the exact accepted ID and whether another document is required;
- name order, spelling and transliteration;
- the test-centre address and local access instructions;
- the appointment date and time zone;
- any sponsor-specific security or admission rule.
DoH at Pearson VUE
Pearson VUE's current DoH ID page is more specific. Bring:
- the original, valid passport;
- a second original, valid government or official identification, such as a driving licence or other photographic ID;
- at least one of the two IDs bearing a signature;
- a printed copy of the Pearson VUE booking confirmation.
Photocopies are not accepted. Pearson VUE asks candidates to arrive 30 minutes early. Arrival 15 minutes or more after the appointment puts admission at the centre's discretion; refusal means exam and delivery payments are not refundable or transferable.
If the authority or booking confirmation gives a stricter rule, follow the stricter instruction.
Exam-day checklist
The day before
- Re-open the booking in the official provider account and confirm it is active.
- Compare the booking name character by character with the passport.
- Check passport and second-ID expiry dates.
- Print the DoH Pearson VUE confirmation; for Prometric, carry the confirmation in the form the appointment instructions require.
- Confirm the centre address directly from the provider record, not an old map pin.
- Plan to reach the centre before the published check-in time.
- Read the current candidate rules and prohibited-items policy.
- Do not carry study notes into the centre expecting last-minute access.
Before leaving
- Put the required original identification and confirmation together.
- Remove unneeded electronics, watches, notes and bags.
- Take necessary medication only in the manner the centre permits; contact the provider in advance for an accommodation or medical requirement.
- Allow for traffic, building security and finding the test-centre floor.
At check-in
- Present the required identification without covers that obscure details.
- Confirm that staff have the correct exam and title before starting.
- Complete the photograph, signature or security checks required by the provider.
- Store personal belongings in the assigned locker.
- Ask the administrator about breaks, permitted materials and what to do if the workstation fails.
During the assessment
- Read the on-screen tutorial and instructions for that exam.
- Use only materials and calculator functions explicitly provided or permitted.
- Report technical problems immediately to the test-centre administrator while the issue can be logged.
- Follow the displayed timer. Do not assume another title has the same duration, question count, navigation or marking rule.
- Follow the sign-out and re-entry process for any permitted break.
What the centres provide
Do not make a universal assumption about scratch paper, erasable boards or calculators.
For DoH, Pearson VUE's current check-in page says no handheld calculator, pen or paper is provided and the exam has an on-screen standard-function calculator. It also says breaks are permitted but the exam clock continues and lost time cannot be made up.
Prometric's general test-centre regulations say scheduled or unscheduled breaks are determined by the sponsor and that candidates must sign out when leaving the room. The centre explains what may be accessed during a break. The DHA appointment instructions control the exact materials for a DHA sitting.
Results by authority
DHA
Prometric gives a Learning Outcome letter describing general strengths and weaknesses, not the official result. DHA's manual says the official Pass or Fail result is issued only through Sheryan and uploaded within two working days.
DoH Abu Dhabi
Pearson VUE says the test-centre administrator provides a printed score report showing Pass or Fail and sends the result automatically to DoH. The DoH manual says the CBT result appears on TAMM within 24 hours.
MOHAP
MOHAP says Prometric results are processed automatically and displayed as Pass or Fail, with a minimum passing score of 60 percent. Passing is one step toward an evaluation certificate and licence; it does not override other eligibility requirements.
Do not treat a provider printout, learning report or pass result as a professional licence.
Attempts, cancellations and retakes
The current Unified PQR says applicants receive three attempts across the participating authorities and may be granted one final attempt with a different authority after three failures elsewhere. Previous attempts must be declared.
Authority rules then add detail:
- DHA: the DHA manual provides three attempts and contains specific rules on a possible final attempt, reapplication after further qualification or experience, missed assessments and authority discretion.
- MOHAP: MOHAP's live FAQ says no fourth MOHAP attempt is allowed after three MOHAP failures.
- DoH: the current procedural manual says a professional must not have failed more than four times for the selected title, described as three attempts under one UAE authority and one last attempt under another.
These are not interchangeable promises. A cancellation, no-show, failed sitting or switch of authority can be treated differently. Check the live decision and payment terms before scheduling another appointment.
Fees, rescheduling and validity
Fees differ by authority, title, location and transaction. DoH separates authority booking and Pearson VUE scheduling charges in its process. DHA notes that Prometric may charge for changing an appointment. MOHAP publishes category-specific amounts through its service.
Use the checkout amount and cancellation terms shown in the official account. Do not rely on a converted fee from a blog, recruiter or old confirmation.
Exam-pass validity also belongs to the authority, not the test-centre brand. DHA's current licensing manual says registration is valid for one year from issuance and must be activated by a licensed facility. Other authorities use their own evaluation, licence and reactivation rules. Confirm the deadline shown on the official certificate or portal.
Failure and rework prevention
- Do not book under a shortened or reordered name without authority confirmation.
- Do not use one provider's ID policy for another provider.
- Do not assume PSV must finish before DHA lets you sit the CBT; DHA permits both steps simultaneously.
- Do not assume that a passed exam cures an ineligible qualification or incomplete PSV.
- Do not reschedule through an unofficial agent.
- Do not wait until arrival to disclose an ID, disability accommodation or medical-item issue.
- Do not continue through a wrong exam title; alert the centre before starting.
- Do not leave a technical fault unreported and then expect the provider to reconstruct it later.
- Do not cancel a licence or employment arrangement based only on a pass result.
Source status on 8 August 2026
- DHA booking and results: current DHA professional-assessment manual and Prometric's DHA page.
- DoH booking and test day: current DoH Licensing Procedural Manual and Pearson VUE's DoH pages.
- MOHAP booking and result status: live MOHAP Evaluation of Health Professional page.
- Common attempt baseline: current Unified Healthcare Professional Qualification Requirements.
- Variable at appointment time: centre availability, fee, accepted-ID detail, rescheduling charge, exam title, duration, question count and permitted materials.
Quick answers
Are all UAE health licensing exams on Prometric?
No. DHA and MOHAP use Prometric for the computer-based examinations described here. DoH Abu Dhabi uses Pearson VUE.
Can I book before the authority creates eligibility?
For DHA, the Sheryan Eligibility ID is required for Prometric scheduling. DoH has an authority and Pearson VUE authorisation sequence. MOHAP routes required exams through its evaluation process.
What ID do I need for DHA Prometric?
DHA's manual requires a valid passport matching the scheduled details. Check the current confirmation for any additional sponsor-specific requirement.
What ID do I need for DoH Pearson VUE?
Pearson VUE currently requires the original passport plus another original government or official ID, with at least one bearing a signature, and a printed booking confirmation.
How early should I arrive?
DHA's manual and Pearson VUE's DoH page both say 30 minutes before the appointment. DoH admission may be discretionary once a candidate is 15 minutes late.
Will the exam clock stop for a break?
For DoH Pearson VUE, no. The official page says the clock continues. For Prometric, break rules are sponsor-specific; use the DHA or MOHAP appointment instructions.
When will I get the result?
DHA publishes the official result in Sheryan within two working days. Pearson VUE provides a printed DoH Pass or Fail report and sends it to DoH; the DoH manual says TAMM within 24 hours. MOHAP displays an automatically processed Pass or Fail result.
